Privacy Policy

Boundless Courage, LLC ("Company," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy describes how we collect, use, disclose, store, and protect your information when you visit www.boundlesscourage.com (the "Website"), register for workshops, coaching programs, webinars, digital products, or otherwise interact with our services ("Services").

By accessing or using the Website or Services, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We may collect information that identifies, relates to, describes, or could reasonably be associated with you ("Personal Information"), including:

• Name
• Email address
• Telephone number
• Billing address
• Information submitted through applications, forms, questionnaires, surveys, or coaching exercises
• Information voluntarily disclosed during coaching sessions, webinars, workshops, or consultations

Payment information is collected and processed securely through Stripe. We do not store complete credit card numbers.

We automatically collect technical information including IP address, browser type, device identifiers, operating system, referring URLs, pages visited, session duration, and website interaction data.

We use cookies and Google Analytics to remember preferences, analyze traffic, improve functionality, and measure website performance.

2. How We Use Information

We use your information to administer our business and provide our Services, including to:

• Deliver coaching programs, courses, webinars, and digital products
• Schedule appointments through Calendly
• Host virtual sessions through Zoom
• Process payments through Stripe
• Respond to inquiries and provide customer support
• Send newsletters, educational content, updates, and promotional communications
• Improve our Website and Services using Google Analytics
• Detect fraud, maintain security, enforce our legal agreements, and comply with applicable law.

3. Legal Basis for Processing

Where applicable under the General Data Protection Regulation (GDPR), we process Personal Information based on your consent, performance of a contract, compliance with legal obligations, and our legitimate business interests.

4. Third-Party Service Providers

We engage trusted third-party providers to operate our business, including Stripe, Zoom, Calendly, Google Analytics, website hosting providers, and similar vendors. These providers receive only the information reasonably necessary to perform services on our behalf and are contractually or legally obligated to safeguard your information.

5. Coaching Confidentiality

Information voluntarily shared during coaching is treated as confidential. However, coaching is not subject to legal privilege. We may disclose information when required by law, court order, or where necessary to protect the health, safety, or legal rights of any person.

Our coaching services are educational in nature and do not constitute legal, financial, tax, medical, or mental health advice.

6. Email Communications

If you register for a program, download resources, or subscribe to our mailing list, you consent to receive emails related to our Services. You may unsubscribe at any time using the unsubscribe link contained in marketing emails.

7. SMS Privacy

No mobile information, including your phone number, SMS opt-in data, or consent records, will be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes. We may share this information only with trusted service providers that assist us in delivering our text messaging services and operating our business.

8. SMS/Text Messaging

If you choose to opt in to receive text messages from Boundless Courage, LLC, you expressly consent to receive recurring SMS text messages related to our Services. These messages may include:

• Appointment confirmations and reminders

• Coaching session reminders

• Workshop and webinar reminders

• Registration confirmations

• Program updates

• Customer support communications

• Special offers and promotions

• Announcements about new coaching programs, workshops, products, services, and events

You may opt in by:

• Checking the SMS consent box when registering for a program, workshop, webinar, or event;

• Completing a website form that includes SMS consent language; or

• Otherwise providing your express written consent to receive text messages.

• Message frequency varies based on your interaction with our Services and the frequency will be higher if you are actively enrolled in a coaching program or event that requires additional reminders or updates.

• Message and data rates may apply. Check with your mobile carrier for details.

You may opt out of receiving text messages at any time by replying STOP to any message. After opting out, you will receive one final confirmation message, and no additional text messages will be sent unless you opt in again.

For assistance, reply HELP to any message or contact us at [email protected].

Consent to receive SMS messages is not a condition of purchasing any product or service.

9. Data Retention

We retain Personal Information only as long as reasonably necessary to provide Services, comply with legal obligations, resolve disputes, maintain appropriate business records, and enforce our agreements.

10. Security

We maintain commercially reasonable administrative, technical, and physical safeguards designed to protect Personal Information. Despite these efforts, no internet transmission or electronic storage system is completely secure, and we cannot guarantee absolute security.

11. Your Privacy Rights

Depending on your jurisdiction, including under the GDPR or California Consumer Privacy Act (CCPA/CPRA), you may have the right to access, correct, delete, restrict, object to processing, or request portability of your Personal Information. Requests may be submitted to [email protected]. We may verify your identity before fulfilling requests.

12. International Data Transfers

If you access our Website from outside the United States, you understand and consent that your information may be transferred to and processed in the United States.

13. Children's Privacy

Our Website and Services are intended for adults age 18 and older. We do not knowingly collect Personal Information from children under 18.

14. External Websites

Our Website may contain links to third-party websites. We are not responsible for the privacy, security, or content of those websites.

15. Do Not Track

Our Website does not currently respond to browser Do Not Track signals.

16. Business Transfers

If Boundless Courage, LLC undergoes a merger, acquisition, financing, reorganization, or sale of assets, Personal Information may be transferred as part of that transaction, subject to applicable law.

17. Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Changes become effective upon posting the revised version to the Website. Continued use of the Website constitutes acceptance of the revised Policy.

18. Governing Law

This Privacy Policy shall be governed by the laws of the State of New York without regard to conflict of law principles.

19. Contact Information

Boundless Courage, LLC
New York, USA
Email: [email protected]

Questions regarding this Privacy Policy or requests concerning your Personal Information should be directed to the email above.